Privacy Policy for GovERP

HashData (Pty) Ltd. ("HashData," "we," "us," or "our") is committed to protecting the privacy and security of personal information entrusted to us through the use of GovERP, a cloud-based Enterprise Resource Planning (ERP) system designed for South African government departments. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with the GovERP website and services.

By accessing or using the GovERP website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you, such as your name, email address, job title, or contact details, provided when you register, contact us, or use GovERP services.
• Usage Data: Information about how you interact with the GovERP website or services, such as IP addresses, browser type, pages visited, and timestamps.
• Government-Related Data: Information processed on behalf of government departments, such as financial, procurement, or human resource data, which may include personal information of employees or contractors.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the GovERP platform and services.
• Process and manage government department operations, such as financial management, procurement, and human resources.
• Improve our services, including analyzing usage patterns to enhance functionality.
• Communicate with you, including responding to inquiries or providing updates about GovERP.
• Comply with legal obligations, including those under the Protection of Personal Information Act (POPIA).

How We Share Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

• With Service Providers: We may share information with trusted third-party providers who assist in operating GovERP, such as cloud hosting or technical support, under strict confidentiality agreements.
• With Government Departments: Information processed on behalf of government departments may be shared as required to fulfill our contractual obligations.
• For Legal Purposes: We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure cloud infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Under POPIA, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal obligations.
• Object to or restrict the processing of your information.

To exercise these rights, please contact us using the details below.

Cookies and Tracking

The GovERP website may use cookies or similar technologies to enhance user experience and analyze usage. You can manage cookie preferences through your browser settings.

Third-Party Links

The GovERP website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

HashData (Pty) Ltd.
Email: info@hashdata.co.za
Address: E001, Fairway Square, 23 Fairway Close, Parow Golf Course, Parow, Cape Town, 7500, South Africa

For complaints related to POPIA, you may contact the Information Regulator at enquiries@inforegulator.org.za.