Terms and Conditions for GovERP

These Terms and Conditions ("Terms") govern your access to and use of GovERP, a cloud-based Enterprise Resource Planning (ERP) system provided by HashData (Pty) Ltd. ("HashData," "we," "us," or "our"). GovERP is designed for South African government departments to manage financial, procurement, human resource, and related operations. By accessing or using GovERP or its associated website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

These Terms apply to all users, including government departments, authorized personnel, and other entities accessing GovERP on behalf of a government department.

Access and Use of GovERP

We grant you a non-exclusive, non-transferable, revocable license to access and use GovERP for its intended purpose, subject to compliance with these Terms. You agree to:

• Use GovERP solely for lawful purposes and in accordance with its intended functionality.
• Not attempt to reverse-engineer, decompile, or otherwise access the source code of GovERP.
• Not share login credentials with unauthorized users or permit unauthorized access.
• Notify us immediately of any unauthorized access or security breaches.

Account Responsibilities

To access GovERP, you may need to create an account. You are responsible for:

• Providing accurate and complete information during registration.
• Maintaining the confidentiality of your account credentials.
• All activities conducted under your account, whether authorized or not.

Subscription and Payment

GovERP is provided as a subscription-based service. Payment terms, including subscription fees, billing cycles, and any applicable setup or additional fees, will be outlined in a separate agreement with your government department. You agree to:

• Pay all fees as specified in your agreement with HashData.
• Provide accurate billing information and promptly update any changes.
• Authorize recurring payments for subscription fees, where applicable.

Failure to make timely payments may result in suspension or termination of access to GovERP.

Refunds and Cancellations

Refunds and cancellations are subject to the terms of your subscription agreement. Unless otherwise specified:

• Subscription fees are non-refundable except where required by law.
• Cancellation requires written notice as stipulated in your agreement, typically one month in advance.
• Upon cancellation, access to GovERP will cease at the end of the current billing cycle.

For specific refund or cancellation terms, refer to your agreement or contact us using the details below.

Data Ownership and Privacy

All data entered into GovERP by you or on your behalf remains the property of your government department. We process this data solely to provide GovERP services and in accordance with our Privacy Policy. You are responsible for ensuring that data entered into GovERP complies with applicable laws, including POPIA.

Intellectual Property

GovERP, including its software, design, and documentation, is owned by HashData and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from GovERP without our prior written consent.

Service Availability

We strive to ensure GovERP is available and reliable but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability. We are not liable for any downtime or data loss resulting from factors beyond our reasonable control.

Limitation of Liability

To the extent permitted by law, HashData is not liable for any indirect, incidental, or consequential damages arising from your use of GovERP, including loss of data, revenue, or profits. Our total liability for any claim related to GovERP will not exceed the fees paid by you in the preceding 12 months.

Termination

We may suspend or terminate your access to GovERP if you breach these Terms or fail to make required payments. Upon termination:

• Your right to access GovERP will cease immediately.
• We may delete your data after a reasonable period, subject to legal obligations.

You may terminate your subscription as outlined in your agreement.

Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Cape Town, South Africa.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of GovERP after changes constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms or your use of GovERP, please contact us at:

HashData (Pty) Ltd.
Email: info@hashdata.co.za
Address: E001, Fairway Square, 23 Fairway Close, Parow Golf Course, Parow, Cape Town, 7500, South Africa